IT Outsourcing and Services in

About IT Delaem Group

IT Delaem Group is providing IT-services since 2005. Our clients represent diverse industries, including: healthcare, manufacturing, construction, insurance, service industries, legal, hospitality and more. We are providing our services in Russia, Belarus, Ukraine, Turkmenistan, Uzbekistan, Kazakhstan.

Our company runs process approach to management. Rules and regulations for each process have been worked out in accordance with the ISO 9000 standard (quality control of the services provided), PM-BoK standard (project management), ITSM standard (IT-Outsourcing), ISO 11801 standard (installation and design of the SCS). IT Delaem Group runs the system of Key Performance Indicators (KPI), and the level of effectiveness of each employee is evaluated.

Our services

  • IT Managed Services according to the ITSM standards
  • IT Consulting
  • Network Solutions
  • Business continuity planning
  • Email solutions
  • Onsite and remote support
  • VOIP
  • Cloud Computing
  • IT office moves
  • Web-sites development

Our values

Our company considers its main task to contribute to the growth of the business effectiveness of our clients through applying modern information technologies. 

We are committed to:

  • Listening to our clients and understanding their needs
  • Treating each client as if they were our only client
  • Being involved in our clients on a business level, not just technical
  • Being a trusted advisor for our clients

Our values are:

  • Long term and effective cooperation with our customers;
  • Professional skills of our specialists and managers;
  • Our reputation.
IT Delaem Group facts

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